I have published draft legislation for new consumer rights. It includes

  • A ban on expiry dates on gift vouchers
  • Rights and remedies for consumers who download content from the Internet
  • Right to remedy or refund for substandard services (now only fully covers goods)
  • Full refund on faulty goods sought within 30 days The new Bill overhauls all existing legislation.
  • Consultation runs until 28th August. Let me know your views.